Customer Service Supervisor (JMR

Roxbury, NJ - Engineering & Chemistry - Onsite - Full time

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Date Posted: 12/6/2024

Customer Service Supervisor (JMR)
(B.S. Degree Preferred)
Roxbury, NJ (Onsite)

MANUFACTURING EXPERIENCE PREFERRED

Growing Manufacturer needs someone to supervise 2 customer service reps driving operational efficiencies, process improvement, contract negotiations, training, coaching, and streamline workflows. The CSR team will handle customer purchase order entries, following up on a large amount of emails on a daily basis, direct customer inquiries and complaints to the right contact, work with accounting to invoice customers, set up and maintain accurate records and files, and scan and file documents. Should have experience in Microsoft Office Suite/Outlook and the ability to multitask and follow through on tasks consistently. Position will require 4-6 years’ experience in customer service with 2 years supervisory responsibilities preferably with a manufacturing organization.

Please contact Joe Raia at joeraia@clarkdavis.com

$80-90K

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