Job Category: Information Technology

DevOps Engineer (MD)

Job Location: Austin, TX

Date Posted: 2020-03-11

We are looking for a senior engineer who can handle the challenges of managing, optimizing, and scaling a very large SaaS platform. We have a very large cloud infrastructure and a globally distributed team. We work with large enterprise customers and we are integrated with all major modern channels including Facebook, Linkedin, Twitter, YouTube, alt. Daily we process billions of transactions, we handle petabytes of data and have thousands of servers running in multiple geo regions in AWS and Azure.

Manage and grow the hardware and software infrastructure that runs our high-volume, high-availability SaaS solution hosted on Amazon Web Services (AWS) and Azure. Quickly troubleshoot and resolve network, hardware, software and performance issues. Implement automation and industry best practices to run our large scale, rapidly growing infrastructure with minimum human intervention. Develop new operational procedures and best practices for problems that haven’t been solved before. Provide feedback to third party vendors to help them improve their solutions to keep up with the company’s needs. Research, design and implement solutions for fault tolerance, monitoring, performance enhancement, capacity optimization, and configuration management of systems and applications. Deliver a secure platform. Follow security best practices. Provide support for security certification processes. Implement and maintain security controls, including IDS and IPS. Implement instrumentation and automation for tracking our platform usage. Maintain knowledge of the company application and architecture. Work closely with the Product Support, Technical Consultant, Customer Success, and Development teams to resolve application issues and plan for changes, upgrades, enhancements, and new customer provisioning. Document operational procedures. Provide off-hours operational support on a rotating schedule. Manage your own workflow and priorities based on departmental and organizational priorities. Complete work with minimal supervision. Follow industry trends and developments to provide new ideas and recommendations on processes and products.

Currently practicing DevOps methodology. Mastery of AWS or Azure cloud services, especially storage, servers, load balancers, and content distribution networks provided by AWS or Azure. Enjoy coding and scripting to automate infrastructure and application management tasks. We are working with very large scale deployment, it is not practical to manually perform application, infrastructure, and system management tasks. Hands-on experience on any provisioning tools like Ansible, Terraform, CloudFormation, Chef. Fluency in at least two of the following languages: Python, Ruby, Java, Perl. Proven experience working with Unix/Linux systems. Strong written and spoken English language skills. Strong team player and with a strong interest in taking on new challenges. BA/BS degree in Computer Science or related engineering field. Good understanding of infrastructure domain (DNS, TCP/IP, Load Balancing, Security, RESTful services…). Experience with high traffic large-scale applications and associated technologies.

In addition to the above requirements the ideal candidate should have the following: Experience administering (Backup, Restoration, Sharding) databases and data services such as Mongo, MySQL, ElasticSearch, and Solr. Strong Experience in ElasticSearch optimization and development is a huge plus. Working knowledge of Kafka, Zookeeper, Redis. Experience in managing a 24/7 SaaS application with thousands of servers and Petabytes of data. Strong knowledge in troubleshooting network issues ( tcp/ip ) by using various open-source tools like tcpdump, traceroute, etc. Experience managing operations in heterogeneous environments spanning multiple systems, programming languages, and back-end data stores. Ability to independently prioritize work and implement resolution plans quickly without oversight. Strong organizational habits and time management. Excellent customer service skills for interaction with Technical Support teams.

Please contact Marc Devito at

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