Job Category: Information Technology

Salesforce Business Analyst (MYS)

Job Location: NYC

RESPONSIBILITIES:
Engage with business stakeholders to facilitate business process analysis, gather requirements and map them to solutions that leverage salesforce functionality. Demonstrate Salesforce capabilities to solve business problems by implementing Proof of Value pilots and producing the supporting documentation. Build collaborative relationships with stakeholders and with external vendors to achieve project goals. Guide best practices for security model, mobile deployment strategies, workflow, data validation, analytics, and specialized processes (such as Lead Management or Campaign Management). Author a detailed design solution and configuration specification using diagramming tools to represent business and technical processes. Stay current with the periodic Salesforce releases and leverage the updates applicable to the organization. Be part of a fast-paced agile scrum team and participate in planning, documentation, execution, testing, and launch of projects.

REQUIREMENTS:
At least three years' of experience in a business analyst role and five years of Salesforce experience, including one year of experience in Salesforce Marketing Cloud. Experience in Salesforce Lead Conversion and experience with various Salesforce modules including Marketing, Community Cloud, Agile Accelerator, and/or Lightning. Demonstrate some understanding of VisualForce, HTML, Javascript, and CSS. Proven track record in leading initiatives, conducting stakeholder workshops, gathering and documenting business requirements, and managing small projects. Salesforce (SFDC) certification and Salesforce adoption experience are preferred. Scrum or Agile methodology experience is a must with Scrum Master experience preferred. Excellent verbal and written communication skills and the ability to build and maintain trusted relationships with a diverse group of clients, team members, managers, and subject matter expects (SME). Bachelor's degree in Computer Science, Information Systems, Software Engineering or a related discipline is required.

Please contact Michael Savio at msavio@clarkdavis.com

110-135K + BONUS

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