Job Category: Information Technology

Client Service Manager (BC)

Job Location: Minneapolis, MN

Managed Service Provider

RESPONSIBILITIES:
Manage Client Site Technology. Responsible for the build-out, support, on-going maintenance and upgrades of the entire client infrastructure(s) including on premise and cloud-based solutions. Acts as technical escalation for engineers. Acts as technical Project Manager for new and existing client projects. Identifies areas to improve clients’ technical environment and makes recommendations to the clients. Reviews and contributes to improving new process, procedures or new product roll outs. Both hands-on and hands-off support and maintenance includes but is not limited to Active Directory, Exchange, BES, Citrix XenApp/Server/Desktop, RSA, as well as Cisco switches, Cisco firewalls, SAN & NAS technologies, VMWare. Participates in Global Technology meetings with peers. Participates in developing and maintaining ECI Standards. Produces reports and reviews engineer utilization numbers each week.

Please contact Brian Clark at bclark@clarkdavis.com

130K + BONUS

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