Lead Delivery Manager (BC)
Job Location: Malvern, PA
Date Posted: 2021-03-11
Pharma Solutions Provider
Marketing Services Delivery Manager (MSDM) will work alongside other marketing services, operations, data, analytics and digital professionals, and report directly to Enterprise Marketing Solutions lead. The role will be based out of Malvern, PA.
This role works with one or more healthcare clients in delivering multi-channel marketing program support, strategic guidance, and project management to help design, develop and launch brand deliverables. Client delivery and superior client service and satisfaction is paramount.
Main tasks will include:
Identifying strategic direction to address business needs and partnering with internal and external stakeholders. Business Interaction and need assessment; understanding what questions business is wanting to answer, what information they have available, and how to address those needs. Business Requirements creation; assemble requirements from business owners, their agencies and partners. Use a standard Requirements document (URS or BRD). Act as internal owner and project manager to ensure cross functional business partners involved can create a delivery plan against the business requirements. Ensure tasks remain on track, provide updates to business teams and mitigate risks and delays.
To succeed in this role, you should have both analytical and creative ways of thinking and be able to explain difficult concepts to non-technical users and translate business requirements to solve problems. Must be able to represent in the best way to clients and stakeholders.
Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions and leading ongoing reviews of business processes and developing optimization strategies. Conducting meetings and presentations to share ideas and findings. Effectively communicating your insights and plans to cross-functional team members and management. Ensuring solutions meet business needs and requirements. Performing user acceptance testing as needed. Managing projects, developing project plans, and monitoring performance. Prioritizing initiatives based on business needs and requirements. Serving as a liaison between client stakeholders, external agencies and colleagues. Managing competing priorities. Monitoring deliverables and ensuring timely completion of projects. Experience with the Legal/Medical/Regulatory review process. Strong collaboration and influencing skills.
Bachelors in business or related field or an MBA. Minimum of 7 years of experience in business analysis or a related field. Multi-channel marketing experience. Digital channel experience. Brand launch experience within pharmaceutical industry. Pharmaceutical experience in commercial function supporting or working with brands and marketing teams. Exceptional analytical and conceptual thinking skills. The ability to influence stakeholders and work closely with them to determine acceptable solutions. Excellent documentation skills. Experience creating detailed reports and giving presentations. Excellent planning, organizational, and time management skills. Project management skills.
Please contact Brian Clark at firstname.lastname@example.org
135K + Bonus
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